1. How do I use my Gift Card?
You will need to enter your gift card number on the "Payment Information" page during the check out process.
Using Gift Card Payment Method - step by step directions:
1. |
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Select "Gift Card" as your "Payment Type" |
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2. |
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Enter your 16 digit gift card number without spaces in the box next to "Gift Card Number" |
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3. |
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Select your shipping method |
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*4. |
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Click the "Continue" button (you will be directed to the "Confirm Order Information" page) |
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5. |
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Click the "Submit My Order" button at the bottom of the "Confirm Order Information" page and your order will be complete |
*Important Note:
Once you enter your gift card number and click the "Continue" button, please do not click the back button. (Your gift card number will be reset and require you to enter it again if you click the back button after clicking the "Continue" button.)
If you owe more than the amount on your gift card, then you will be required to use a credit card for the remaining balance.
Using BOTH Gift Card and Credit Card Payment Method - step by step directions:
| 1. |
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Select "Gift Card" as your "Payment Type" |
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| 2. |
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Enter your 16 digit gift card number without spaces in the box next to "Gift Card Number" |
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| 3. |
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Select your shipping method |
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| *4. |
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Click the "Continue" button (you will be directed to the "Confirm Order Information" page) |
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| 5. |
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You need to click the "Submit My Order" button at the bottom of the "Confirm Order Information" page (you will be directed to the "Payment Information" page again) |
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| 6. |
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Select your "Credit Card Type" and enter your credit card information |
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| 7. |
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Click the "Continue" button (you will be directed to the "Confirm Order Information" page) |
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| 8. |
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Click the "Submit My Order" button at the bottom of the "Confirm Order Information" page and your order will be complete |
*Important Note:
Once you enter your gift card number and click the "Continue" button, please do not click the back button. (Your gift card number will be reset and require you to enter it again if you click the back button after clicking the "Continue" button.)
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2. What Payment Methods do You Accept?
ShopKomen.com currently accepts Visa, MasterCard, Amex and Discover cards. We also accept money orders and wire transfers, but you must call the ShopKomen.com Customer Service Department at 877-39 KOMEN (877-395-6636) to place your order.
Bank of America provides support to Komen with co-branded credit cards, debit cards and checking accounts, encouraging customers to "Make every purchase pink." Click here to learn more.
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3. Is it safe to use my credit card?
Shopping at ShopKomen.com is safe and easy. The security of your credit card and personal information is our top priority. Our site is equipped with secure online ordering capability. Our secure server software (SSL) is the industry standard and among the best software for secure e-commerce transactions. This technology encrypts all of your information, including credit card number, so that it cannot be read as the information travels over the internet.
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4. When will my credit card be charged?
Your credit card will be charged when your order is shipped. A credit verification and authorization of the payment amount will be done during check out. For items being shipped directly from the manufacturer, your credit card will be charged when your order is placed. The pre-authorization may appear on your statement.
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5. Do you accept money orders?
Yes, please call the ShopKomen.com Customer Service Department at
877-39 KOMEN (877-395-6636) to place your order.
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6. Where do I enter a Source / Sale Code?
You can enter a Source / Sale Code when you are viewing your shopping cart or when you are entering your payment information. If you do not have a Source / Sale Code, please leave this section blank.
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7. How do I obtain a Source / Sale Code?
ShopKomen.com will distribute Source / Sale Codes at various times through Emails. Register an account and you will receive promotional Emails.
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